Stay updated about any information that you might need to communicate with your customers, so check this page often.
We have always prioritised the safety of our employees, and in these uncertain times, this is no different. We have been constantly working on making your experience better with Printrove, striving to improve by 1% everyday. Our commitment throughout has been that we are as helpful as we can be to you – our merchants – during these times of stress and uncertainty and we aim to achieve that through ensuring uninterrupted service.
LAST UPDATE ON 18TH JANUARY 2021
The following would be the fulfilment estimates based on our current order capacity. We would recommend you to communicate the same with your customers.
|Category||Estimated time to dispatch|
|All apparels (T-shirts, Hoodies, Crop Tops)||4 - 6 days|
|Phone cases, mugs, coasters, mouse pads||7 - 9 days|
|Notebooks, posters, framed posters, button badges||8 - 10 days|
After we dispatch the product from our end, the courier company takes another 3 to 7 days depending on the location. So in total, you can expect the below timelines for each product category:
|Category||Total Fulfilment Time (including shipping)|
|All apparels (T-shirts, Hoodies, Crop Tops)||7 - 13 days|
|Phone cases, mugs, coasters, mouse pads||10 - 16 days|
|Notebooks, posters, framed posters, button badges||11 - 17 days|
Kindly note that Sunday is a non-business day and has not been taken into consideration in the above calculation.
OUT OF STOCK ORDERS
We manage high inventory thresholds and it is highly unlikely that a product goes out of stock but if in any case it does, you may check this sheet for the restock dates. Once the product is back in stock, your order automatically goes into processing and is shipped on priority.
Kindly also note that since the courier companies are updating their serviceable pin codes on a real time basis, it would be difficult to provide a consolidated list of serviceable pin codes.
However, we shall try our best to update the list on a weekly basis to keep you informed.
Also, you can check the real time availability of a particular pin code on the Merchant Panel in the Create Orders Page.
International Shipping has been enabled without India Post. You can find all details here.
We’re working diligently to adapt to these new circumstances while planning for the future. We’re grateful to you, your ongoing support, and that you’re doing your part to flatten the curve. We shall keep you updated with any further information.
If you have any specific questions not addressed here, feel free to reach out to us over email at email@example.com or call us at +91 844 844 4794